Shipping policy
Order Processing:
All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Rates and Delivery Estimates:
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
• Standard Shipping: 3–7 business days
• Express Shipping: 1–3 business days (if available)
Shipping Locations:
We currently ship to addresses within INDIA and selected international locations. If your country is not listed at checkout, please contact our support team.
Order Tracking:
Once your order has shipped, you will receive a confirmation email with tracking information. Please allow 24–48 hours for the tracking link to become active.
Delays:
Please note that delivery times may be delayed due to high volume of orders, holidays, or unforeseen circumstances (e.g. weather, courier delays).
Wrong Address Disclaimer:
It is the responsibility of the customer to ensure that the shipping address provided is correct. We are not responsible for orders delivered to an incorrect address.
Returns & Refunds:
Please refer to our Return and Refund Policy for more information.
Need Help?
If you have any questions about your order or shipping, contact us via WhatsApp at +91 97782 30287 or seravelledesigns@gmail.com